Thank you for shopping at NEUTRINO PRODUCTS. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
Orders are typically processed within 1-2 business days. This includes order verification, quality check, and packaging. Please note that processing time may be longer during peak seasons or promotional periods.
Shipping rates are calculated based on the weight of your order and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.
Delivery estimates are as follows:
Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary due to factors such as customs clearance, weather conditions, and postal service delays.
We currently ship to the United States, the United Kingdom, and select international destinations. Please check the availability of shipping to your country during the checkout process.
We use reputable shipping carriers such as:
The specific carrier used for your order will depend on the destination and shipping rate selected.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
For international orders, please be aware that you may be responsible for paying customs duties, taxes, and other fees imposed by your country’s customs authorities. These charges are not included in the item price or shipping cost and are the responsibility of the recipient. NEUTRINO PRODUCTS is not responsible for any delays caused by customs.
NEUTRINO PRODUCTS are available for purchase on Amazon, Walmart, and eBay. Shipping policies for purchases made through these marketplaces are governed by the respective marketplace’s terms and conditions. Please refer to their shipping policies for details.
If your package is lost or damaged during transit, please contact us immediately at [email address]. We will work with the shipping carrier to investigate the issue and resolve it as quickly as possible. Please retain all packaging materials and damaged items in case an inspection is required.
It is your responsibility to provide an accurate and complete shipping address. NEUTRINO PRODUCTS is not responsible for packages delivered to an incorrect address provided by the customer. If you realize that you have entered an incorrect shipping address, please contact us immediately. We will do our best to update the address before the order is shipped, but we cannot guarantee that we will be able to do so.
If you have any questions about this Shipping Policy, please contact us at [email address].
NEUTRINO PRODUCTS (trading name of Cribkeys Vacation & Travel LLC)
Company Number: 15000059540
USA Address: 27685 SW 142 Ave, Miami, FL 33032, USA, SW 142 Ave, Homestead, FL 33032, USA
UK Address: Chingford, London, UK, E4 8AW
