Privacy Policy

This privacy policy describes how NEUTRINO PRODUCTS (trading name of Cribkeys Vacation & Travel LLC) collects, uses, and shares personal information of users of our website, [website address]. Please read this privacy policy carefully.

We collect the following types of information:

• Information You Provide Directly: We collect information you provide directly to us, such as your name, email address, mailing address, phone number, and payment information when you create an account, place an order, subscribe to our newsletter, leave product reviews, or submit blog content.
• Automatically Collected Information: We automatically collect certain information about your use of our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
• Payment Information: All payments are processed through Stripe. We do not directly collect or store your credit card information. Please refer to Stripe’s privacy policy for details on how they handle your payment information.

We use your information for the following purposes:

• To Provide and Improve Our Services: We use your information to operate, maintain, and improve our website and services, including processing orders, providing customer support, and personalizing your experience.
• To Communicate with You: We use your information to communicate with you about your orders, account updates, newsletters, marketing communications, and other information that may be of interest to you. You can opt-out of receiving marketing communications at any time.
• To Process Payments: We use your payment information to process your orders and prevent fraud.
• To Monitor and Analyze Usage: We use your information to monitor and analyze website usage and trends, and to improve our marketing efforts.
• To Facilitate Community Features: If you choose to participate in our community features, such as commenting on blogs or leaving product reviews, your information may be visible to other users of the website.
• AI Agent: Your questions, comments, and blog submissions may be processed by our integrated AI agent to provide answers, manage Q&A, moderate user blogs and comments, and help draft blog submissions.

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our website, process payments, send emails, and provide customer support. These service providers are contractually obligated to protect your information and only use it for the purposes for which we disclose it to them.
• Payment Processors: We use Stripe to process payments. When you make a purchase, your payment information is shared with Stripe in accordance with their privacy policy.
• Legal Compliance: We may disclose your information to law enforcement or other government agencies if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
• Affiliates: We may share information with our affiliates for internal business purposes.

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive information transmitted online.
• Storing your information on secure servers.
• Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

We will retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

You have the following rights with respect to your information:

• Access: You have the right to access the information we hold about you.
• Correction: You have the right to have your information corrected if it is inaccurate or incomplete.
• Deletion: You have the right to have your information deleted in certain circumstances.
• Objection: You have the right to object to the processing of your information in certain circumstances.
• Restriction: You have the right to restrict the processing of your information in certain circumstances.
• Portability: You have the right to receive your information in a portable format.

To exercise these rights, please contact us at [email address].

We use cookies to collect information about your use of our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to:

• Remember your preferences.
• Track your website usage.
• Personalize your experience.

You can disable cookies in your browser settings. However, if you disable cookies, you may not be able to use all of the features of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of these websites before providing them with your information.

Our website is not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with information, please contact us at [email address].

We may update this privacy policy from time to time. We will post any changes on our website. Your continued use of our website after the posting of changes constitutes your acceptance of the changes.

If you have any questions about this privacy policy, please contact us at:

[email address]

NEUTRINO PRODUCTS (trading name of Cribkeys Vacation & Travel LLC)

Company Number: 15000059540

USA Address: 27685 SW 142 Ave, Miami, FL 33032, USA, SW 142 Ave, Homestead, FL 33032, USA

UK Address: Chingford, London, UK, E4 8AW